BetterCloud is an end to end SaaS management platform where I'm currently in charge of all of interaction and product design output for current and upcoming products. BetterCloud specializes in bringing together an array of different integrations and SaaS Products into a single hub where users can streamline their multi platform workflows into a single simple function. At the moment I'm leading the design efforts on core system improvements and looking at the next evolution for the platform itself, integrating AI functionality and interfaces within the product.

Alight is a SaaS company that mainly focuses on how software can impact human capital and how it can be simplified for companies. It takes into account all of the aspects a company might want to offer its employees and packages them on a functional platform called Alight Worklife. This system simplifies some functions like health, wealth, payroll, and leaves so there is not much hassle in how to administer this in your organization. In my time at Alight, I worked on several projects ranging from UX work around personalized functionality for most of the users/employees, and even more prominently, I led the design work on the in-house customer care platform as the single designer on the project. My work on this platform was to maintain a coherent link between the custom page and component designs and the main design system while accounting for some custom features the user-facing software would not implement.

I was responsible for looking into the UI, UX, and some research elements so the development team could complete the desired outcome while working hand in hand with the product team so any changing requirement could be accounted for and worked in the context of the general platform design. So there was an internal design system (for the project) that had to be maintained similar to the user-facing one and both platforms could have a similar visual and functional language. While working at Alight I primarily worked within an independent pod for the in-house customer care platform, which meant fully developing design processes that would be utilized on the pipeline from ideation to design to research to development to testing to deploying.

Some of the more user facing outcomes from my work at Alight (seen in the image on top) was regarding elements within the Alight 'Worklife' platform which operates as a main dashboard for the information. My personal involvment resulted in a recommended section for the users to see when they log in to the platform, a series of component work around the anual enrollment program for all of the users and finally a mobile friendly version (+ a native app version as well) for all of the elements within the main landing page. This meant working with the rest of the design team to integrate my particular contributions, while maintaing the desired consistency within the design system.

LearnAla is a community based educational tool which mainly intends to function as a content creation and consumption platform where teachers and students are connected and given the opportunity to research any topics of interest (or create them in the case of teachers). I joined the team as the only designer to help polish and redesign some elements as a UI / UX Designer for visual and functional updated the partners needed on the platform, they previously had designed some elements on their own.

In my time working at LearnAla, my basic function was to closely consult with every member of the team when deciding new functionalities or update previous designs and work with the develpment and marketing teams to create and prototype them. At the very start of my time on the company the project was already underway so I was able to learn and reference from previous design patterns and rules like the pre-established colors, typography and components that the development team where able to code and create. The first re-design I was able to do was with the confirmation e-mail interface after creating a LearnAla account as a testing project, the previous e-mail format was more of an automated text response so while using some references of current design trends for these types of confirmations for the users I was able to polish and have a "friendlier" first step when communicating with the user.

The next two projects that spanned the rest of my time at the company where the update to the main landing page and incremental updates and brand new features on the system itself. Some of these concepts revolved around the UI interface that was presented to students in order for them to consume the content that teachers were uploading to the platform. Similar to a video playback interface like Vimeo and Youtube, but with added elements to track progress and deliveries in the form of document uploads (for grades).

As it pertains to the tools used in the processes of ideation and design, the tasks were maintained and organized via Trello to keep projects clear and so that everybody could get their respective work done at the proper time. From the design side, all of the ideation and wireframinh were put together with the designs and some prototyping (for testing) using Figma.

Before leaning more into digital design I worked as a freelance programmer while studying, developing static websites with some reusable components. The two main projects I worked on this capacity were for Solo Talento and Control Integral. The two projects here are displayed as a pair because of the similarities both of underlying technology (React JS and Gatsby JS) on the dev side and the general idea of simple static websites with minimalist designs.

For both of these projects the design was basic, wireframes by hand and some work on Sketch but mainly consisted on the development and coding of the websites. It was the beginning of getting to know the design process aside from the more technical development.